This privacy statement discloses the privacy practices for Simply for Strings.

Information Collection and Use
Simply for Strings is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Simply for Strings collects information from our users at several different points on our website.

Registration
In order to use this website (shop), a user must first complete the registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest. It is optional for the user to provide demographic information (such as income level and gender), and unique identifiers , but encouraged so we can provide a more personalized experience on our site.

Order
We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to participate in any of our Sweepstakes, Contests or monthly Drawings that take place. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Log Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing
We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We use an outside shipping company to ship orders. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links
This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.

Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as post code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Use of this website is subject to these Terms of Use.

Pricing
• All prices are quoted in Australia Dollars ($AUD) and all transactions are processed in Australian Dollars ($AUD).
• Prices, products and offers include GST.
• Customers credit card details a protected by an 128 Bit SSL certificate or higher.
• All prices are correct at the time of online publication. Prices are subject to change without notice. Online pricing may differ from prices available directly from Simply for Strings.
• All items are promoted in good faith to be available at the time of ordering. 
• Sale items are only available at the lower price during the sale period.
• Unforseen supply problems or unexpected demand may occasionally result in stock being unavailable.
• We reserve the right to correct any printing errors.

Delivery Costs
Some large orders and bulky items may require an adjustment to quoted delivery costs. Please email details of the products required for a final freight cost. Alternatively, feel free to submit your order with query and we will contact you to arrange appropriate shipping. You may cancel your order at any time prior to processing.

Standard post:
50g-500g $6.50
501g – 1kg $10.50
1.01kg – 2kg $14.50
3kg plus – please contact us for rates as they vary greatly according to destination.

International Airmail Delivery:

50g-500g $16.50
501g – 1kg $32.00 1.01kg – 2kg (maximum) $62.00

For more information on Australia Posts freight charges please visit their online PDf brochure.
Detailed freight costs (weight based) can be viewed by downloading the Australia Post Parcel Charges (QLD).

A packaging/handling and registration fee of $3.30 incl. GST applies to all orders.

For parcels over 1kg that are square or rectangular in shape, Australia Post will assess
charges according to their actual weight or cubic weight equivalent, whichever is
greater. The cubic weight is the parcel’s volume in cubic metres multiplied by 250.
Australia Post reserves the right to also apply cubic charges to a parcel weighing less
than 1kg, and to parcels that are irregular or cylindrical in shape.

Australian Delivery
Shipping is sent by Australia Post*. Delivery time frames are:

Brisbane & Gold Coast = 2-3 working days
Queensland = 3-4 working days
Melbourne and Sydney = 4-5 working days
NSW, ACT = 5-6 working days
VIC = 5-6 working days
SA, NT, TAS and WA = 5-7 working days

*All Australian orders should include a daytime delivery address and contact details. All Australian order are sent via post system or if bulky, they may be sent via a courier. You freight options will be emailed to you with the corresponding prices if.
Whilst the Australia Post mail service is generally very reliable, it is not unusual for some items to become delayed within the postal system. Should you experience significant delays, we ask that you check thoroughly with your local post office for your parcel and wait a minimum of 10 business days before lodging a query with our office.

Delivery Delays
Unforseen supply problems or unexpected demand may occasionally result in stock being unavailable. Should there be a delay in despatching your order we will contact you within 2 days to advise you of the reason for the delay.

You may cancel such an order at any time prior to processing.

Returns, Refunds & Exchanges
We will gladly refund, credit or exchange all returns on presentation of the original Simply for Strings Online sales docket. Delivery and packaging charges are not refundable unless as a result of our error. All returns are to be sent to:

Simply for Strings  
78 Enoggera Tce, Red Hill QLD 4059

Ph: 1300 739 293 [ +61 7 3368 3666 ]
Fax: (07) 3368 3888

Where the original payment was made by cheque or money order, please allow up to 21 business days for refunds to be processed.

No goods shall be refunded without prior agreement between the recipient and/or customer and Simply for Strings. Please include all return postage receipts. Delivery and packaging charges are not refundable unless as a result of our error.

Australian Law.
There are a number of Australian laws in pertaining to fair trading and privacy including the Trade Practices Act 1974 and the Commonwealth Privacy Act 1988 (with Amendments in 2000). For more information on Australian legislation please visit http://www.scaleplus.law.gov.au/browse.htm. Dispute resolution services are also available in each Australian State and Territory.

Feedback and Complaints Handling Procedure
Simply for Strings welcomes feedback and attends to all complaints promptly. Please email, fax or write to us using the contact information presented on this page.

Simply for Strings Pty Ltd Online Copyright Notice
Simply for Strings Pty Ltd Materials, including pages and online images, are protected by the Copyright Laws of Australia. All rights are reserved.

When you access Simply for Strings you agree that:

•  You may retrieve Simply for Strings materials for information only.
•  You may save a local copy or send it to your printer for your own personal use or in order to inform authorised and potential users about Simply for Strings materials. However, you may not make any charge for such use and any commercial exploitation is expressly prohibited.
•  You must include the copyright notice in any copy that you make.
•  You may not modify the information found in Simply for Strings materials without the express permission of the Simply for Strings.

Notice of Trademark
The Simply for Strings logo is a registered trademark. The Simply for Strings logo may not be used without the prior specific, written permission of the company