Call Us Now: 1300 739 293

Ways to Shop Click & Collect with Simply for Strings

Click & Collect allows you to shop securely online for the items you love and collect your goods from the showroom within 24 hours*. 

image title

Click & Collect FAQ's

I'm keen, how does it work?

  • Simply browse through our online store and add your items to the shopping cart as you normally would. Click and Collect will appear as a freight option when you proceed to the checkout. Select 'Click & Collect' then sit back and wait for us to contact you. We'll do all the running around to make sure your order is ready in the quickest time possible. 

Do I pay now or when I collect?

  • You pay online as your proceed through the checkout. We accept Visa, Mastercard & PayPal payment options. All payments are handled by secure servers and use high levels of encryption.  

How long until I can collect my order?

  • Usually we have your order ready to collect in 24 hours or less if ordered during business hours. If there is a problem with stock availability of transit times we will be in touch as soon as possible to alert you of any delays. 

How will I know my order is ready to collect?

  • We will alert you via text message (if you've included your mobile phone number in the checkout process) or email to let you know the status of your order. 

Where do I collect my order from?

  • Our friendly staff will have your order available at our store in Red Hill.
    Simply for Strings - 78 Enoggera Terrace, Red Hill QLD 4059. Please make sure you are aware of our opening hours.

Do I have to bring anything with me?

  • We ask that you bring photo ID with you to collect your order. If you are collecting an order on behalf of someone else, bring photo ID and a printed copy of the order signed by the person named on the order. 

*within 24 hours if ordered during store opening hours, and all products are in stock.

Fast and reliable shipping Australia-wide

Fragile items handled with care

Chat with a String Specialist Online or call 1300 739 293

All instruments professionally setup, ready to play