“Do you ship internationally?”
We do not ship internationally. Please contact us for further details via phone (07 3368 3666)
We ship Australia and New Zealand wide. We do not ship to further locations. Please contact us
for further details.
“Where are your instruments made, and are they setup?”
Simply for Strings sells its own specialised brand of instruments as well as a selection from well-known makers around the globe. All of our instruments are fully hand carved and are crafted in Chinese and European workshops. Every instrument is beautifully hand-made using high-quality tone woods to ensure the best result for the player. Every instrument undergoes a professional setup by our team of professional luthiers to ensure excellent tone, projection, and easy playability. The entire Simply for Strings team is dedicated to playing each and every instrument post setup to find one that suits your needs. Further information is available here.
“Do you send out instruments and bows on teacher approval?”
Yes we do. Return freight charges are covered by the recipient. Further details of our approval policy can be given upon request via email
“Do you offer an instrument and bow repairs service?”
Simply for Strings' team of full-time professional luthiers offers high-quality repair work at competitive prices. We assess and quote your repair in-store before it is sent to one of our luthiers. Servicing and repairs can take up to 7 business days to be completed. Our expert team will be able to advise you of a time-frame upon instrument inspection. Learn more about our instrument repairs and servicing here .
“Can you change my instrument’s strings for me?”
We offer a free string instalment with any strings purchased from Simply for Strings. Fitting generally takes between 5-10 minutes and can usually be done on the spot at time of purchase by one of our friendly staff.
“Do you sell guitars and their accessories?”
Simply for Strings specialises in violins, violas, celli and double basses. There is a number of excellent guitar stores nearby, located in Paddington and Red Hill.
“Can I add to my internet order?”
To ensure that our customers remain satisfied, we ship with a range of couriers. We try to keep the cost of our product as low as possible and as we don’t incorporate shipping fees into our items, we do require a small freight charge. Orders over $99 ship for free in Australia, terms and conditions apply.
“Where is my parcel?”
When your parcel is dispatch, a tracking number will be sent to you. If you happen to not receive tracking advice, feel free to email
and we can provide you with one. Bulky or valuable items require signatures – be sure that someone is home to sign for your new goodies!
“How long does my free six month service take?”
We offer a complimentary six month service with the purchase of any new instrument from Simply for Strings. We generally require the instrument for 1 business day, so it’s best to bring it in after your weekly lesson or performance.