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Keep it Clean

How to Care for Your Violin, Viola, Cello or Double Bass

Instrument Care Guide Tutorial

Curious about what an instrument health check and clean involves?

To keep your instrument in the best possible shape, we have created this tutorial to help you keep your instrument looking and sounding as good as the day you bought it!

Follow along the video tutorial below to learn how to complete an instrument health check and complete clean.

Following these tips will ensure you and your violin, viola, cello or double bass enjoy a long life together, whether you intend on playing this instrument forever, or passing it onto another player for them to enjoy.

Step 1

Place your instrument on a soft towel or protective mat.

Step 2

Click the video above to follow along with our tutorial.

Step 3

Enjoy your sparkly clean instrument!

Instrument Care Kits

Wondering where to start? Firstly, you will need to purchase some instrument cleaning products!

We have three different kits - Intro, Essentials and the Lot - to help you get started on your instrument care and maintenance journey.

Use these kits while you follow along with Shannon, whether you just need to clean and polish your varnish (Intro Kit) or perform a complete clean (The Lot Kit)!

Get in touch if you need help deciding which kit is right for you!

Want to indulge your curiosity for stringed instruments for the very first time?

You’re in the right place. We’d love to help guide you on your journey with musicality.

Let’s put inspiration, empowerment, and creativity in the palms of your hands.

Frequently Asked Questions

I’m new to instrument care and maintenance - where do I start?

You are in the right place! Our instrument care guide tutorial will take you through each step of completing an instrument service all by yourself at home.

We also sell instrument care kits - Intro, Essentials and the Lot - to help set you up with products that are safe to use on your instrument.

Do you do care and maintenance workshops?

We do! Every school holiday, we host care and maintenance workshops in-store with our string experts. These workshops are suitable for 8 years and over and are a great introduction to care and maintenance. 

Sign up to our newsletter to be the first to know about our upcoming workshops!

Do you offer tuning, cleaning, re-stringing and other basic maintenance services?

For small modifications, hop over to our blog for handy do-it-yourself tips or grab your instrument and visit us in-store at the Old Church where, yes, we can take care of those for you. Our staff is made up of highly knowledgeable musicians, and they’re more than happy to lend a hand.

I’m not sure what exactly needs to be repaired on my instrument. Can you help?

Absolutely! It’s why we’re here. Visit us in-store with your instrument and we’ll sort you out with an obligation-free consultation.

I didn’t purchase my instrument from you, can you still service it?

Of course. You don’t need to purchase your instrument from us to have it serviced or repaired in our workshop. Regardless of where your instrument has come from, whose hands it has been in before, whether it’s a family heirloom or a recent purchase - there’s nothing we care about more than getting back to you, fine-tuned for excellence.

How long can I expect to wait for an instrument repair?

Sometimes, you don’t need to wait at all. 

For minor repairs like broken strings, we can do in-store repairs.

For more extensive repairs, wait times vary based on the services required.

However, with every repair and maintenance service, we aim for the fastest turnaround possible. Right from the beginning, we’ll communicate your timeline and keep you up-to-date throughout the entire repair process.

Do you offer free quotes?

We sure do. Simply book an in-person or phone consultation here for a free no-obligation quote.

Do you repair professional instruments and bows?

Absolutely. We repair hundreds of professional instruments and bows each year.

Get in touch

Interested in our repairs or servicing or have a query that needs answering quickly? Simply fill in the form below and one of our string experts will get back to you!

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